Payment Policy

Payment Policy

Jacque Label is a women's clothing store operated by Northline Creative Ltd, a United Kingdom-registered company (registration number 17252506), serving customers across Australia. This page explains the safeguards that sit behind every transaction placed on jacquelabel.com, which cards and wallets we accept, and exactly how much of your payment data reaches us. Sales made through this store are governed by Australian consumer law.

Secure Sockets Layer (SSL) Encryption

Every page of jacquelabel.com runs on Secure Sockets Layer (SSL) technology. What SSL does is scramble sensitive information — passwords, card numbers, security codes and the personal details you type into our forms — so that it cannot be read while it travels between your device and our checkout. In practice this means the data leaving your browser is unreadable to anyone who might intercept it in transit.

Want to confirm the encryption is live before you pay? Look for the closed padlock symbol shown by your browser beside our web address, and check that the address itself starts with "https" rather than "http". Both indicators appear from the moment you begin checkout through to order confirmation.

Payment Terms and Conditions

Orders on jacquelabel.com can be paid for using any of the following credit cards, debit cards and digital wallets:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay
  • Shop Pay

Pricing throughout our store is quoted in AUD (Australian Dollars), and the total shown at checkout is the amount authorised against your chosen payment method. Funds are captured when the order is submitted; we begin preparing your parcel only once that authorisation succeeds. If a payment is declined by your bank or wallet provider, the order will not enter our fulfilment queue, so please retry with an alternative method from the list above. Our garments are dispatched from Asia — timeframes and tracking are set out in our Shipping Policy, and refund handling is covered in our Refund Policy.

PCI DSS Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that applies to organisations handling card payment information. It was established by the Payment Card Industry Security Standards Council to tighten the controls placed around cardholder data and to cut down on payment fraud. Jacque Label is fully PCI DSS compliant, and the payment providers integrated with our checkout hold the same certification.

What We Can See — and What We Can't

Your full card number is never visible to Jacque Label at any stage. Card credentials pass directly to our certified payment processors and are tokenised there. After an order completes, the records available to our team consist of your billing details, your delivery address, a summary of the items purchased, and confirmation that the payment cleared. No complete card number, expiry date or security code is stored on our systems.

We do not rent, sell or trade the personal information you share with us. For the fuller picture on collection, storage and retention, read our Privacy Policy, or the Terms Of Service that apply to your purchase.

Questions About a Payment

If a charge looks unfamiliar, a transaction fails repeatedly, or you would simply like reassurance before ordering, our team is glad to help.

You can also reach us through our Contact Us page, browse common questions in our FAQ, or review our company details in the Legal Notice.